Returns & Exchanges Policy
At Egg Chairs Australia, we want you to love your new sanctuary; if you are not completely satisfied, we offer a 30-day return policy for all our premium hanging chairs and outdoor furniture. Items must be returned in their original packaging and unassembled condition to qualify for a full refund.
Initiate Your Request
Contact our support team via email with your order number and photos of the item to receive a Return Authorization.
Prepare for Pickup
Carefully disassemble the chair and place all components, including cushions and hardware, back into the original shipping cartons.
Schedule Collection
Once your return is approved, we will arrange for our specialized furniture couriers to collect the package from your property.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing